Why Upping Your Communication Game Is A Huge Part Of Redesigning Your Work Life

from Fast Company

In the new hybrid workforce model, everything needs to be more intentional, and that’s probably a good thing. Expectations will have to be made more clear, and two-way communication and feedback will have to be more explicit in a remote work scenario.

That’s a good change. And workers will be rewarded for what they produce, not just for “face time” with the boss (pun intended). In fact, useless video meetings, where nothing gets done, will become less and less tolerated as “video fatigue” and effective time management become more important and more visible. When there’s no one around to watch you while you work, what you do becomes much more important than how you do it.

This means that leaders will shift from managing you (which never really worked anyway) to managing results—the output and deliverables that make a project a success. By the way, high-performance leaders have been managing this way already. Now, all managers and leaders will follow suit because that’s what the situation demands.

In the new world of accountability, it’s all about deliverables, and these show up in one of two forms—writing, mostly emails and status reports nowadays, and presentations.

More here.

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23 Comments

  1. This article brings up many interesting points about communication skills and how everyone’s communication skills need to evolve due to shifting trends. With the evolution of technology, the expectations of communication have changed drastically. Nowadays, people are somewhat required to be constantly available with the various forms of communication we have available such as email. In many ways, it has changed the work life balance as there is less of an excuse to ignore work communications during non working hours. If your boss sends an email at 8 p.m. it is a lot harder to ignore that as it will look bad if you are the only one who has not responded to it. With many people now working remotely, communication requirements change even more. According to Upwork’s “Future of Workforce Pulse Report”, 26.7% of the United States workforce will be fully remote by the end of 2021(Upwork). This large percent of the workforce will have to adapt to the different forms of communication that is required by remote work. The article mentions two communication forms that you should improve upon in order to be helped in remote working environments, written deliverables and presentations. Written deliverables, such as email communications status reports, will make up a large percent of day to day communication. For this reason, it would be helpful to improve upon writing skills, such as correcting grammatical and punctuation mistakes. Presentations will make up another large part of communication within remote work. It is important that a presentation gets a message across while keeping the audience interested and engaged. The article mentions many great ways to create a successful presentation such as “[reducing] the number of slides by 30% and the number of words by 50%”(Burnett and Evans). Simple things like reducing the amount of slides and words make it so the presentation is a lot less drawn out and boring as nobody likes a long presentation full of words. Improving on written deliverables and presentations are certainly great ways to improve your performance in remote working environments.

    One skill that is not mentioned in the article that I believe is also important in remote working environments is learning how to use online meeting platforms to your advantage. One advantage that in person work has over remote work is the fact that collaboration is much easier face to face. I believe that learning to use platforms such as Zoom and Microsoft Teams as a way to collaborate and meet with fellow workers can be a great way to improve productivity. Even though nothing can truly replace face to face communication, these online meeting platforms give workers a convenient way to provide some of the benefits of face to face communication without them having to leave their own homes.

  2. This article describes how to go about some of the recent changes in the workplace due to more tasks being done entirely online. Burnett and Evans address some of the stresses that individuals are having while working almost entirely online where they are alone and how to make your work stand out. The article explains that leaders are shifting from managing the individual to judging the individual by the quality/ quantity of the output they are producing. They explain that the best leaders have been looking at the work that needed to be done this way for a while, but with the pandemic, every leader has to do the same because “that’s what the situation demands.”
    The article goes into some detail about the different ways that managers/leaders are holding their staff/ team accountable. One of the ways they keep track of what work has been done is through email traffic. Burnett and Evans explain that an individual should write their emails in a way that is clear for the person receiving the email to easily be able to decide if it needs to be addressed immediately or if it can wait. Personally, when I write an email to send to an individual (regardless of who they are), I try to write it from the perspective of the reader. Basically, I imagine that I am the one receiving the email and ask myself if the email itself is written in a clear fashion without too much “filler” information and if the subject covers exactly what can be found within the text of the email. The article explains the importance of a “short and to the point” email that includes “a clear takeaway or request for action” to anyone who gets a lot of emails everyday.
    Burnett and Evans also explain what to keep in mind when making a presentation that people have to listen to. They go into detail of what should and shouldn’t be included in a presentation so that the viewers/ listeners actually listen instead and don’t struggle to stay awake. I have had many experiences with bad presentations that would have definitely benefited from the points brought up in this article. The article makes it a point to mention that an individual tasked with presenting information has an “obligation to make [the] presentation understandable, engaging, and effective.” The listener’s time is valuable and shouldn’t be wasted, and the presentation should be treated more like a performance. To ensure that the audience is getting the most out of the presentation, the presenter should make sure that their graphics and body language are more important than their words because most of the time, people remember what they see, not what they hear.

  3. In the business world, it is imperative to stand out. More so now than ever, as the work force continues to expand, and new industries open up. After Covid, we all had to adapt to the often much more annoying online workspaces of Microsoft Teams, Google Hangouts, and Zoom. While this of course replaced meetings and lectures temporarily, it is increasingly becoming the norm to rely on virtual, more adaptable solutions for business and education problems. As the article stresses, the art of digital communication and manipulation of software is now more important than ever, as technology becomes the number one skill to possess in the work place. Most likely, this will technological reliance will only be exacerbated as time goes on, and those who aren’t fast enough to keep up with the curb will be left behind. From presentations to just general inter-personal communication, individuals now are going to be much more focused on getting results and getting them quickly. No one has time to read or listen to long-winded, overly long emails and presentations: they have things to do, and deliverables to get done. Instead, the focus should be shift, and is shifting, towards more concise and deliberate utilization of time. During in-lesson discussions, especially those that are more open and less structured, it is essential to keep answers and responses succinct so that the flow of information remains as efficient as possible. Without that kind of ability, many will see that they simply are not engaging their audience, or their peers, nearly enough to warrant the time that they are spending. For presentations, this means being able to efficiently convey and explain information in a way that is easily digestible and, more importantly, not wasting anyone’s time.
    Technology is making this easier than ever. Instead of long paragraphs, or crudely made graphs that are too difficult to make sense of, technology lets us make graphics that not only please the eye, but get the point across better than anytime before. All that is required of the user is the ability to use the various technologies at their disposal. Unfortunately, in many work places, the reality is that most people simply aren’t aware of how to do this. Personally, I have had a bit of experience with creating these graphics and speeches, however, I will certainly look into more lectures and experience-building opportunities to make myself a better businessman/lawyer in the future.

  4. When Covid first showed itself in late 2019, the human race was not sure how deadly it was going to impact the world. A lot of deaths amassed and as a result, there was a drastic change in the work area. Due to restrictions most in-person jobs were shifted to hybrid/remote. The number one ideal a company should have is to protect the safety of its employees and the transition to remote working ensured the employee’s safety. Although convenient, the issue of managing a worker in an unsupervised area exists. After I read the article “Why upping your communication game is a huge part of redesigning your work-life” I agree with companies managing workers’ results instead of managing them as a person because it puts less pressure and allows for more flexibility to complete the task. Workers’ communication skills have also demanded improvement throughout remote working. From middle school to college we’ve been taught to write pages to get our points through while in the workstation short explanations that get directly to the point are preferred by employers. I think everyone can agree that short and to the point is preferable to writing pages to get a point across. This also goes for deliverables and presentations. I find it boring and unbearable when someone reads their slide word for word, so I’m glad my teachers have always required and encouraged me not to present in a bland manner. Especially when presenting to a potential employer or a CEO who values their time. I’ve worked throughout covid in person because it requires us to in the construction field, but I honestly prefer it to work from a desk at home. The article does a great job of informing readers of the current situation of the workplace and it’s not going away anytime soon. As humans evolve to combat this virus workplace normalities may return but will never be the same.

  5. Being able to communicate effectively is important for everyday tasks and for work life. Communication has become especially important ever since the pandemic with school and work turning to remote offices. While communication has always been crucial to getting and maintaining a job, there is now an emphasis on written communication and the ability to present material. Since most people are working from home, it is very common for coworkers to send each other emails to talk about an upcoming project or about any questions they may have. Emails can sometimes come off as rude or harsh if not written appropriately which sends the wrong message to the receiver even if the sender did not mean for it to come off that way. It can be somewhat tricky to send an effective yet friendly email without rambling on or adding in extra information that could be left out. The article states that “Writing a short and to-the-point email is a skill that few possess, so if you get good at this, you’ll be noticed.” This shows how something that seems simple, like sending an email, does require quite a bit of skill and concise wording to get the point across in a polite manner.
    Presentations, specifically over Zoom, Microsoft Teams, or any other type of a collaboration platform have also become essential to working remotely. It is important for a presenter to make the information exciting and interesting to listen to so that the audience does not get bored. Often times, when sitting through a presentation that is too long, people start thinking about other things and not paying attention especially when they are working from home and have other distractions. The article describes it as, “if you have the chance to present your work or your team’s work, you have an obligation to make your presentation understandable, engaging, and effective.” Typically, presentations are a time when the most important business-related things are discussed such as changes in daily operations or deadlines for a large project that impacts revenue. Therefore, it is critical that the information related to these matters is effectively communicated and understood by listeners. Communication skills are debatably the most useful skill a person can possess because of how much can get done through good communication, or how little can be done through bad communication. If someone has poor communication skills, others are less likely to listen to them, they may not understand what is being said, or it could come off wrong and create unwanted tension.

  6. This article presented a lot of valuable information. I agree with the author in that communication skills are such an important quality to have. This could be the difference between you getting a job or getting rejected. It could even be something that gets you fired if you do not have communication skills at all. I am a business student in college and I see first hand how communication skills are vital. Whenever going into an interview, it has always been one of the biggest things that employers look to see if myself or other applicants have. On top of that, there are several communications courses that I am required to take and that emphasizes how important communication is. It is very exciting when professors give life examples of how good communication created success in a team, group, or company. I believe many of the points that the author made were very accurate. The one that I thought was the most present, appliable, and accurate was the fact that since the pandemic businesses have shifted to an online platform. Since businesses have shifted to an environment which does not have nearly the same amount of face-to-face time as previous times had been, communication skills are more important than ever. Generally, in the work environment, body language and other factors have been able to control a person’s perception of what you are trying to communicate. However, since we do not have the face-to-face factor, it is crucial to develop communication skills so that what your are trying to communicate doesn’t get misconstrued. A few of these skills which are very important to develop include writing emails, talking on the phone, and others. Writing emails is debatably one of the most important skills because it is one of the main forms of business communication. Being able to summarize your thoughts into an email and clearly explain your thoughts is a crucial skill. You do not want to overwhelm the recipient of the email. A good email should be short and sweet while explaining all of the key points. Key word is summarizing. Being able to summarize reports and documents is crucial. Ultimately good communication skills are very important in any line of work. Whether it is business, athletics, medical, etc. Communication skills lead to a successful team, group, or company. If an individual posses good communication skills, then this will increase the chances that an employer will higher them.

  7. I believe this article made a lot of good points, especially in regards to the huge issues that can occur when not communicating properly. The strategy and effort used are key in being able to succeed, if a person does not know how to convey themselves properly then they can face a lot of issues when talking to other people. Furthermore, adding the remote nature of working furthers this problem as described in the article. Many people struggle with communication due to either being sky or just having trouble getting their point across. Therefore, the only way they can truly succeed, especially in a virtual world is to try and get the help they need to grow. When it comes to this growth though it is safe to assume it is not easy the key to the success is time and effort. Furthermore, there is also the very relevant subject of efficient time management, which is becoming essential as the work environment changes. By the work environment changing, it is also safe to assume some people will resist this change which can then lead to turnover. Moreover, by this change in environment and eliminating the waste (which can come in the form of employees), many companies may also have an issue finding employees that are useful to them. Therefore, one crisis/issue that can come from this positive change is retaining employees and getting them to change rather than leave the company. Overall, these issues and changes can be centrally related to creating a better company, which can be hard but will be beneficial in the end by again eliminating all waste, leading to saving money and time as a company.

    Managers as a whole are now only worried about the results and ensuring everything is going smoothly. Although the issue that is really important here is the fact that many companies may struggle with constantly getting results, it will all depend on how high their goals are. For example, one company I know of has a very high goal of order completion to ensure customer satisfaction, but that is rarely successfully met. By having high goals, you may be causing a negative effect due to employees not believing in the goal and just ignoring it. Therefore, this idea as a whole of having high goals may not always be good, it is better to have relatively obtainable goals. Only time will tell though on what approach companies decide to take. They could decide to stay the same, have high goals, or even build their team up more through motivation and try to stay within reason of relatively attainable goals. Their result, in the end, will depend on that, for a company it comes down to structure and operations, with these changes in companies some may fail while some will excel but the future is the only way to know for sure.

  8. COVID-19 has affected so much of society in such a short period of time. The hybrid, or for some remote, working environment has changed the way managers manage as well as the way employees do their job. The article talks about have managers have switched to being more focused on deliverables, while employees focus more on the work they do. I have seen this with my brother. When he worked in the office he often returned home saying that his day was packed with meetings and excel sheets. There were times when he did not even have time for lunch, but prior to the pandemic that was his reality. When he switched to remote work everything changed. I noticed that he often just played video games with his laptop opened in front of him. Although his timecard says he worked from 9 am to 7 pm, he actually spent a majority of the day not working at all. The statement from the article, “When there’s no one around to watch you while you work, what you do becomes much more important than how you do it”.
    I believe that being able to compose short and to-the-point emails is a valued skill for all situations. It does not matter if it is one’s boss, coworker, or even a wedding cake designer, we all have overloaded inboxes. Additionally, no one wants to read an unnecessary and long-winded email. If being at college has taught me anything, it would be that other people’s time is valuable. The same way that we would be annoyed if someone wasted our time, is the same way that other feel. So, not only does being able to communicate effectively make you look better in the eyes of the boss, but it also shows that you value and respect other people’s time. This also applies to presentations, as the article states. I can say with confidence that I have sat through one too many boring college lectures where the professors have too many words on the slides, no pictures, and read everything written on the slide word for word. In honesty, if you are going to read the slides word for word, then just email it to me and I can do that myself, I do not need to waste time coming to class if no new information is being presented. However, I think that the correct way to make a presentation, as presented in the article, has been stressed since my early high school years and again college. Being able to communicate effectively is such an important skill no matter the job or setting in general. Everyone appreciates clear and effective communication and I believe more emphasis will be placed on this skill going forward, especially when it comes to working in different settings.

  9. This article by Bill Burnett and Dave Evans highlights the new effective way of communicating in an increasingly common virtual work environment. Most people were not that good a communicating in the normal work environment to begin with, and now they have to transform their current ways and learn new skillsets to show their value. In the article, they discuss that workers are being evaluated by what they are able to produce, in a virtual work place. This is because there is no longer someone to consistently manage them when they are working from the comfort of their homes. This also allows for easier distractions, which could cause less work to get done to begin with. I feel like the product of each worker is good way to evaluate them, and should have been the process of evaluation even before the pandemic. This essentially means that managers and bosses are saying that they do not care how you get it done or how long it takes you, as long as you get it done the right way, and during their time frame. This might seem pretty simple, however, it does not stop there. The virtual way of work literally changes the dynamic of everyday communication in the work place. It could quickly turn an amazing worker into a horrible worker depending on how computer savvy they are. While this is the way of the future, it is like a sudden impact for some people. Managers will no longer factor how early workers come into work in the morning, or how many hours they are putting in, or really their effort as a whole. The thing they are going to care about is how good your final outcomes are. For example, in the article the term “Power User” is mentioned as a person who knows how to use all the new applications such as Slack, Microsoft Teams, etc. That if workers want to be good communicators in their field, they will have to know how to use them. While this makes sense, it almost seems like it is cutting off a main pipeline of valuable people. You could be the most skilled worker in your field, but if you cannot effectively communicate your ideas and work in computer language, such as power points and documents, you are no longer of value to that company. It’s like the smartest engineer in Italy coming to work for an American company where all the workers only speak English except for the Italian engineer. This does not mean the Italian engineer is not smart, but if he cannot communicate or present himself amongst the other American workers, what good is he? This is the same concept with non-technological people transitioning to virtual jobs.

  10. This article explains how having better communication skills will make you stand out in the workforce and when you are applying for jobs. Ever since the Covid pandemic began, our world has seen major changes in how we use technology to communicate. Before the Coronavirus, the vast majority of the time we were communicating in person, and video calls were almost never used for schooling, interviews, and jobs. As our working environment changes, our bosses are going to be holding different kinds of expectations for us. Online communications skills will become much more important now than they ever were in the past. Although the pandemic forced us to go remote for a very long time, we were eventually going to see video calls being used regularly because of technology evolving at such a fast rate. The article shows ways of improving your communication skills in the new virtual environment such as being able to write finer emails and making better presentations. The author says that if you are able to improve in both of these areas, your boss or manager will notice that you are as preeminent when compared to the other applicants. It is crucial for new employees to adapt to the new online system in the workforce so that they are prepared to be more desirable to their employers.

  11. I thought this was a very interesting article because I have never thought of myself as having good communication skills. My worst grades in high school would always be in English, and it was clear to me that my communication and writing skills needed to improve when I went to high school. Thankfully one of the first courses that I took at Seton Hall was oral communication, which is a class essentially about skills needed to become a better presenter. There is one thing that has stayed with me through my other classes, and that was the fact that you should NEVER read off your slides. Which is the same thing that this article states. It is important to keep the focus on yourself, the slides should only be used for graphics and small reminders to help you with your presentation. You should know more information than what is on your slides. This is why in the article they talk about how it is important to practice your presentation in front of a mirror. You want to make sure that you can explain each of your reminders on the slides to the extent that you want to without any notes in front of you. Although presentations are becoming more and more virtual due to the conditions that we have been living in, I think that all of these factors are very important. The good thing with virtual presentations is that you can have your notes on the side just in case you need them. One of the most underrated aspects of presenting that both the article and I agree upon is the body language of the presenter. Firstly, imagine if a clown or a magician was hunched over and looked lazy. You wouldn’t want to watch the show because the energy isn’t there, hence why magicians and clowns are such high energy and have good body language. Good body language makes the audience care, this can be displayed online simply by sitting up straight. If you can sit up straight while you present online and use hand motions that that makes you a much more professional and enjoyable to watch present. At the end of the day, if the presenter cares, then the audience will care as well.

  12. As a marketing major, several of my business classes have stressed the importance of being a good writer, specifically in writing for business purposes. Bill Burnett and Dave Evans, the authors of this article, do an effective job of pointing out key characteristics of an effective worker – writing and presenting. The good thing about this fact in my opinion is that, as students, we have basically been training our whole academic lives to improve at doing these two things. Sure, some are obviously better than others, but we all have similar building blocks and with intentional effort to help improve those skills, each one of us has the potential to be stand-out workers in our future careers. Emails, memorandums, status reports, or other business-related writing deliverables are not meant to be creative or exciting, they are meant to get to the point in the most efficient and effective way. While communicating with your colleagues – whether it be your manager or people lower in power than you – it’s crucial to understand what is being discussed and why it is being discussed. For the most part, communication in the workplace (or remotely) is short and to the point. These transactions are meant to complete a task, not to entertain each other. Before learning more about business writing, I thought of the whole concept as quite boring. While I don’t necessarily disagree with that previous belief, I now understand the reason that business writing is so straightforward.
    I am actually currently working on a project in my financial accounting class that concludes with constructing a comprehensive status report of a given company. My professor made sure to remind us that he wants absolutely nothing but the facts and that if any information we want to add about the company does not pertain to our project syllabus, then it is decidedly irrelevant. I would imagine reading business reports is actually more boring than writing them. Personally, I enjoy the observation and collection of data and putting that information into words to be much more easily interpreted by readers. I think this skill of business writing directly transfers to creating effective presentations, as Burnett and Evans discussed. Luckily, I have always been confident in my ability to make presentations and present them in a way that doesn’t include simply reading from a screen. Over the years, I have improved my ability to find an effective balance between boring facts and visually aesthetic slides within my presentations. And as mentioned in the article, I make sure to never go into a presentation without having practiced at least a few times on my own or in front of a small audience. A presentation, more so than writing, requires substantial preparation and that fact only becomes more true when dealing with larger quantities of information.

  13. After taking a couple of classes at Seton Hall University, I realized that one trait that is brought up in almost every classroom setting I have been in is the topic of posture and how important your nonverbal communication is. How you subconsciously move your body during a conversation is as important as what is actually coming out of your mouth, and I have been taught necessary new traits to fix my posture and to not send mixed messages to whoever I am communicating with. If there was ever a time for people to identify and fix their nonverbal communication skills, it was in 2020 in the beginning of the pandemic, when live went almost completely virtual. It is very hard to pick up on other signals someone might be conveying if you can only see their face, or even half of their face when they are wearing a mask, so it became more important to address the other means of communication wen you are not in the same room as someone, such as the tone of voice and the gesticulation of the speaker. As a result of the COVID-19 pandemic, some institutions have chosen to remain virtual going forward in their operations, so the tools we have used to fully communicate with each other from screens cannot be lost, but only improved. Technology will continue to improve, and the trends of people dropping office jobs for jobs that will allow them to work from home will only add more means of communicating virtually, therefore it is important that society gets better at analyzing nonverbal communication skills. I have also seen an improvement in articulating what I am saying whether I am presenting to a class or speaking on a serious issue with someone after highlighting nonverbal communication. I believe this is because there is a level of understanding with body movements in conversation, so when I move my arms when I talk about the last time I went swimming, people are more engaged into what I’m saying because I myself am engaged, making others understand me better. I do think that communication between others and being a good conversationalist is becoming a lost art, but in my experience, that can easily be fixed when you realize there is nuance in conversation.

  14. Communication is key, and effective communication can make or break a company. The COVID pandemic changed the “standard” work model into the more hybrid model we now experience today. However, the expectations despite the more remote model remain equally as high, if not higher than they were before. Video meetings are expected to accomplish the tasks that need to be done, and there is no longer an excuse for “video fatigue”. Further, there is a greater importance with accountability. Like anything else, it comes down to what you do when nobody is watching. In the corporate world this translates to doing your job, even when the boss isn’t a floor or office away. Company leaders are no longer managing employees, rather they are managing the output results. This new world of accountability is all about deliverables. Will you keep up or fall off?

    Keeping up with expectations means writing and responding to a considerable amount of email, status reports, and presentations. To effectively communicate, employees must really hone in on their writing skills. Most managers and clients don’t want to spend ten minutes reading through an email just to find certain bits of desired information. When writing these reports and emails, employees must produce a concise and to the point write up. Unfortunately, not many people possess this skill. After my first semester I was quickly aware the importance of this skill as it was stressed in several of my business courses. An email with a cleat subject line allows buys people to immediacy know what documents need immediate attention and which can wait. When dealing with people who don’t have much time to begin with, you never want to be the person who wastes it. While I hope it goes without saying, grammar and punctuation is vital when communicating to superiors. No manager nor client will be very happy if they receive a document that lacks these two. Additionally, poor grammar skills ultimately reflect on you, and not in a good way. This goes for power points and presentations as well.

    Power points are usually saved for the important stuff, and presented in meetings. Meetings with people who, again, are investing their time in listening to your presentation. This means when you make and present one, you better be on your “A” game. A commonly used phrase used around working America is “death by PowerPoint”. Most can agree these presentations are too long, boring, poorly designed, etc. While your slides should reflect all the necessary information, the last thing you want to do is add too much filler. That being said, your slides are a reflection of you and the effort you put into them. If you skimp creatively, it will be immediately obvious. Additionally, the presentation should be one that is nothing short of captivating. We all can think of several instances where we were bored to death listening to our peers’ presentations. However, they were not memorable. A well-done presentation will leave an impression on those you are presenting too.

  15. People say all the time that communication is a key part to being successful at a professional level. In the recent 2 years during the pandemic, work communication has expanded to many platforms for companies that were able to work from home. This transition to be easily accessible from home to get work done makes it tougher on employees. Employees are still expected to be highly productive, and even sometimes more productive while working from home. The communication aspect of this situation is that people are expected to be reachable at all times.

    The fact that people should be able to be reached at all times messes with work-life balance. Some employees may always be readily available even after hours, and this puts pressure on other employees to do the same. The employees that feel pressured, feel this way because they do not want to feel as if they are falling behind or slacking compared to others in the company.

    This article explains that if you are going to be an effective employee, writing skills is key for communication. This also ties into the working from home situation due to the pandemic. People can be using email to get work done and communicate with each other, and many things could be misinterpreted through text. This means it is a crucial skill to develop and master, especially during a time like this.

  16. The article makes some great points on time management. I like the idea that businesses will stop managing people and start managing results. In one of my TIDs, I talked about how it is more productive to be task-oriented rather than time-oriented. I remember in Highschool, when we were in person, I had an assignment that would be due every day by the end of class. After I finished the assignment, I would have to sit at my desk and wait for the period to end. The next class would begin, and I would have to repeat the process all over again. I’d complete an assignment, and wait for the class to be finished. I didn’t think this was an effective way to manage my time. Since I almost always finished my work early, I wasted a lot of my day just waiting for class to be over. When Covid hit, schools had to go virtual. Census https://www.census.gov/library/stories/2020/08/schooling-during-the-covid-19-pandemic.html states, “Nearly 93% of people in households with school-age children reported their children engaged in some form of “distance learning” from home”. My high school was one of them. My school day changed. There were now zoom meetings twice a week for each class. All my assignments were now posted at the beginning of each weekday, and each assignment had to be submitted every night by 11 pm. I loved this system of learning. I got all my assignments for my classes done by 10 am. Not only did I perform better academically, but I also got more out of my day. I think I spent more time sitting around in Highschool rather than actually getting stuff done. This is what I mean by being task-oriented https://www.dictionary.com/browse/task-oriented . In high school, we had to wait for the day to finish, similar to how employees at work just wait to clock out. I think it would be much more rewarding if companies stopped wasting time on useless video meetings, and focused more on getting things done. I think the article points out how the companies workday will evolve to be more productive.

  17. Analyzing the concepts in the article, I couldn’t help but notice the similarity between the idea of how crucial communication is, and the need of leadership within our community. Leadership is based off efficiency or quality instead of quantity. You can write a whole book, and it can be just baseless statements or circular pieces of your narrative. And our past curriculum has programmed us to work in this sort of way, and what we have to do is fight this form deception. Instead it is important to understand and implement communication skills in all aspects of life. As it was mentioned in the article there are many books and exercises that can help with elements of writing, and as far as PowerPoints there are many boring slides that essentially are used to elongate the presenter’s idea. However this is less of a quality effort, instead it is a quantitative effort. As future leaders in this society, we need to establish a strong efficient sense of communication, without it, how can one be successful?

  18. I find this article very interesting. This article will most definitely help me when I go out in the real world. Especially when I have to go out for a job interview. This shows how to improve your communication skills and your communication skills in the future. Like the article said, companies and your bosses will be starting to use “work groups like Slack, Microsoft Teams” (Evans). Especially, with all the diseases coming out and potentially another shutdown these work groups can become essential for a lot of companies. This is important for the world around business because if you can make yourself stand out that can be the difference between getting a job over someone else. They go into how writing helps you communicate and I agree with this because I believe that writing is a part of you talking just in a written form. Lastly, this article talks about practicing presentations around five times and recording yourself before you go out and do a presentation. Recording a video of yourself while you are practicing is an amazing idea in my opinion because you can see and figure out what you are struggling with and improve it after. Presentations are huge because it shows how well you can promote a product. This is why I found this article very interesting.

  19. The pandemic has forced almost all companies into hybrid or full remote work. This drastic change can make it difficult for employees to communicate with each other. Instead of walking down the hall to your boss or co-workers office, now an email or Microsoft team’s message is the new main form of communication. This can cause some delay in communication, causing potential problems for employees.
    Managers now can not be as biased reviewing your work and performance because of this switch to remote work. They are now forced to look at results and deliverables, as opposed to how often they see you or your personal relationship. This change is positive for the workforce as a whole, it is important to connect with people and form relationships, but an employee’s work and results should be the determining factor for their efficiency rating.
    I think this is a positive change in the workplace because it allows the results to speak for themselves. If an employee is introverted or does not enjoy socializing with their boss as much as other employees, they should not be penalized for it if their efficiency and performance are better than their peers. The world is all about who you know and what connections you have, but when the numbers and data speak for themselves, it will be more difficult to deny promotions or recognition.

  20. In my generation, technology has become a significant part in my daily life, whether it is in the form of academic use like a computer for notes or using my phone outside of school to communicate with family and friends and visit social media platforms. Living during a time when I experienced a complete transformation in the classroom setting from learning in person to all virtual certainly took a toll on my communication skills, and I am sure many others can agree with this as well. I was not engaging my brain enough like I was prior to Covid lockdown by writing on paper, answering questions in class, and having human interactions with other people. It was easy to lose motivation when those were taken away from me. A study on students’ motivation before and after Covid was conducted by Jennifer Corpus and two fellows and they found that “79% of United States college students in a large, nationally representative study indicated that staying motivated during online instruction was a problem. Undergraduates at a research university similarly reported decreases in motivation and self-regulation alongside increases in stress following the shift to remote instruction” (Frontiers https://www.frontiersin.org/articles/10.3389/feduc.2022.848643/full). Now that my school life is going back to the way it used to be, I am learning to regain my confidence in my communication with others and this article describes how important it is to be able to communicate with others well and engage them in listening to your ideas. I found this important to read because it relates communication to work life, which will be useful for me in the future. Learning how to send a proper email by getting to the point you need to make is significant not only for a job but for my life as a student now as well. As people get older, they also obtain more responsibilities, which means less time to read an excessively long email that is unnecessary. If I need to email my future boss or professor about a question I have, making sure I am not writing excess details but being concise and getting the point across in a formal, well-written manner is an important skill to have. The article also brought up presentations and how the way you present a PowerPoint is more important than the words on the screen. I undoubtedly agree with this and what the article is trying to convey because the presentation can have all the necessary information but if there are too many words and my presentation skills are weak, people will be uninterested in what I am saying, and I can even lose being part of a project in a job that could help me in my career or accumulating a bad grade in college right now. I think good face-to-face communication and being able to keep people entertained are major factors in striving for success in the work industry as well as being a current college student.

  21. We often hear the phrase “communication is key”, whether that be from a relationship standpoint, or even a business standpoint. Communication is something that an individual must constantly practice to try and master. Obviously everyone knows how to communicate but there are certain ways you must when meeting specific people or emailing people back. People can get anxious or worrisome due to the fact that they just simply don’t know what to say. This article is a great example of just how important communication Is, as well as how it can help you in the long run. From a personal standpoint, I love to give presentations and public speaking because I have the personality and the voice for it. As a business major (and owner), specifically in the managing department, it is a sole requirement for me to have the right communication skills so I can address those the correct way. I feel as though that communication is the number one tool to have when it comes to the work environment because it is all about how you present yourself. People will judge you based on how you treat them and your tone. Another thing that comes with management is that you need to be able to address your employees and send out mass emails constantly with updates to make sure everyone is on task.
    An example of using effective communication in the business world is writing memos towards your employees. For example, I am taking business writing as one of my other courses, and as one of our exams, we are required to write a bad memo towards our employees as a manager or CEO. With this in mind, effective communication in my “email” is important because as a bad memo, it is meant to be unfortunate news. This means you must have to choose the correct words to say and how to say/type them so that your readers can understand them the way you want. Another primary example that I can relate to that requires me to have good communication skills is running my business. I run a business oriented social media networking platform that is designed to help students get internships. On the side menu, we list numerous ways that you can strengthen your communication, as well as offer small exercises as well. Being a CEO means I am constantly communicating to both employees and customers, so that I can optimize their experience when either investing or joining our team. To summarize what I feel the message of this article is, it is important for us students who are entering the work world to establish some type of level of communication. That’s very vague so to elaborate we should consider practicing communication such as how do we communicate to our boss if they or yourself is upset. Or you could practice how to communicate to a crowd of thousands or a group of a few to get your point across. There is always room to learn, and I feel that the stronger communications skills we have, the more respected we are.

  22. After seeing the drastic changes COVID has caused to the workplace environment, I would say that working asynchronously has drastically improved communication skills and our knowledge of working on a digital platform. Before the pandemic, there was a major split between how people worked; half preferring working on paper and half preferring working digitally. But once the pandemic hit and businesses had to make their employees work through a computer, many workers struggled to adapt to working digitally. Sadly those who could not adapt were laid off or were forced to find a different job. It might have been tough for most to adapt but it’s what was needed, especially in today’s world. Although it my be hard to accept, the way the world is moving is towards everything being done digitally and we are in the midst of the extinction of writing on paper. The majority of my classes barely use paper for assignments, and most of my homework and tests are given to me through my computer. Although it may be hard for most to switch from paper to digital, it is a necessary change if we wish to keep up with the everchanging work environment. A quote that I liked from the reading was, “This means that leaders will shift from managing you (which never really worked anyway) to managing results—the output and deliverables that make a project a success.” This is how a boss should treat its employees, trusting that their workers know what job must be done and grading and critiquing them on their final product. This reading displayed what an updated work environment will be like, and we must be flexible enough to change with our environment if we want to be successful when we enter the workforce.

  23. First and foremost, I can openly defend the importance of communication in a work environment, a business setting, or even just in life entirely. Communication is so important because it allows us, humans, to comprehend things from each other and allow us to fully operate as a collective group/society. As I grew older my communication has significantly gotten better over time. Due to this, I have gained many pros and many assets I can carry on with me; for the rest of my life. The world as a whole took a major hit in terms of communication, due to the pandemic Covid-19. Covid-19 forced most of America’s society to switch to online/digital communication; which forced most Americans to learn new ways to communicate with each other. Since this was a new technique/form of communication it took a good amount of time for people to adjust, because they were so accustomed to communicating face-to-face. My senior year of high school was mainly virtual, and a teacher who could not make the change to virtual teaching; unfortunately was laid and left with no job. I feel as though, the school treated him wrongly; due to him teaching for them for 15+ years and they laid him off; with no sense of urgency. Across the world, there were thousands of cases where people got laid off and were forced to struggle with no job. A topic worth discussing is the near future of schooling, more than ever across the world college students are attending college 100% virtually. This is significant for the future because it forces us, humans, to evolve the way we communicate over time.

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