1. “Missing from your Job Description” illustrates a simple concept that has for the years sunken into a hollow bin of unused competence and unfocused ability, the necessary things that diversify our lives from one another. We continue to endeavor through the stories of our lives usually all in one sitting, not taking an extra moment to place a bookmark and evaluate- to try and recapture a different essence our abilities. When we finally obtain a Job in the Business world for example, such as a stock broker, we settle and eventually try and work our way to the top of the corporative hierarchy through the years as we work. We follow the common and steady method of Job progression because it is natural in our specific work- we can’t expect to jump from an intern to a CEO of an organization because it is truly unreasonable. There is nothing stopping us from becoming the next Jordan Belfort as there is certainly nothing stopping us from falling into our society expected normative chair of regularity. The only difference is one is certainly easier. I found this article interesting because it screams out certain common sense that after all may not be so common. It proffers the simple idea that we are easily replaceable and that we have the ability to fully utilize our years of tuition and ambitious mentalities, through this simple checklist. It’s rather elementary, if you want to truly be successful you must compete and bring innovation to the table. All of Google’s interns or employees do exactly this, seemingly checking off certain items from this checklist every hour. And because of this, Google brings many technological advances each and every day at work. A certain aspect that is more relatable and rather egregiously pernicious is the concept of the inevitable A.I. Dark Age. As Professor Shannon continues to elaborate during his lectures, many fields in the near future will be but a mechanical working hub where consumers will be prompted to interact with actual robots rather than human workers. The idea of machines taking over our job industries are actually becoming a reality, and although this may not be extremely prevalent within the article it an important concerns that relates to the route of this workplace checklist. We have already seen robots take over fast food jobs because it saves the company money in the long run and may prove to be a more productive and efficient method of service. Such Jobs can be seen as uniform and lacking the need for innovation, as you follow a certain shift leader’s orders and simply make food. That is why these jobs or so easily replaceable. Almost 90 percent of Jobs that we used to have available have been replaces by machines, a major influence included in areas such as Farming and Transportation. A study by McKinsey Global Institute has predicted that by the year 2030, almost 800 million jobs could be lost entirely. In the United States alone, a third of the workplace- around 60 million jobs- are actually automated. This number is projected to vastly grow, faster than we could pack our bags and move to a less industrial region in hopes to save our work; an eternal virus that seeks expansion indefinitely. This is why the list is so important. We must highlight ourselves in our area of work, communicate, and be innovative while forming creation through our creativity. Robots have followed a structure of thought through their programming (thankfully), but we have consciousness and imagination- an idea that often gets overlooked. By allowing ourselves to be ambitious and work to our full potentials we could rise out of this technological plague and place ourselves in the “irreplaceable” range. All it takes is a little effort through work ethic and the will to rise above the standards that have been placed amid your work category. But for individuals like me, I seem rather lucky, as acting is something that robots may never be able to do since it requires emotion, I hope.

  2. Missing from the job description is an accurate way on how to be social and entertaining in the stressful workforce. Most jobs around the country are very difficult and stressful for people. Taking breaks and being able to relax for a few minutes before and after the lunch break, is necessary. The tips that are given here by Seth are things that are silly and somewhat funny in nature. However, the tips still allow for productivity to stay high because they are not major distractions. If the tips cause disruptions to the workflow in an office, the tips would not accomplish their own goal. Which is simply to make the workplace more bearable for everyone in it. Some of the tips may come more naturally to others depending on the charismatic ability of each person. Some people may succeed at better at brightening the mood in the office, while others may succeed at making the office physically more vibrant. In my experience in the workforce, it is imperative that employees have time to smile and laugh, which makes going and surviving at work much easier. The more that employees have that the more productive, they can be in the long term because they will be more comfortable in a work setting.

  3. One of the greatest attributes of an amazing employee is entrepreneurship. Entrepreneurship is defined as the process of designing, launching and running a new business, which is often initially a small business. The people who create these businesses are called entrepreneurs. In this day and age, employers from companies of all sizes are desperately in need of employees with an entrepreneurial mindset in order to promote out of the box thinking and solutions to increase company profits and missions. Entrepreneurial employees differ from independent entrepreneurs in the circumstances they face with their efforts. One obvious difference relates to whom these employees must call on for support. As persistent as they might be, their efforts rely heavily on the encouragement and assistance of the firm’s management. In addition, entrepreneurial employees may have access to the resources of the organization they work for, but they often have to compete with the needs of established businesses that already have customers and can produce predictable returns. In that respect, entrepreneurial employee activity can rightly be called a special type of entrepreneurship. The following excerpt was published in a guide for executive teams by The Executive Coach Group: recognize the impact entrepreneurial employee activity can have for the organization, but also for society, with respect to such dimensions as job creation and bringing innovative new products and services into being. Recognize that entrepreneurs exist in organizations and have options to go outside with their creative energy. Experiment with new structures and processes that can facilitate the development of their ideas inside; supplement this with managers experienced or trained in guiding and supporting this activity and with performance metrics that hold them accountable for doing so. This implies and makes a case for the potential impact entrepreneurship has on an established company regardless of whether or not the entrepreneur has any equity ownership. From my own personal experience at Seton Hall Career Fairs, I can attest to these statements. I have been offered five positions from high profile corporations in many different fields because of the corporations that I have started and their success. I highly recommend everybody looking to be even remotely successful to study entrepreneurship and its values. This doesn’t mean you have to start a whole company to learn, but then again, you may come to like being your own boss and controlling your time, money, and lifestyle.

  4. My summer job back at home is at a local Mexicali restaurant. My title says food runner, and my job description can be summed up in about a few words. Plate the food that the kitchen makes, and bring it to the tables that ordered it. Quite obviously, my day to day responsibilities are made up of much more than just this simple task. In my three years working there I have taken orders, sprinted 5 blocks to a convenience store to buy tortillas, acted as a bouncer for rowdy customers, cleaned and sat tables, and even moved a dog house for my boss on my day off. Anything and everything can go wrong from day to day in a restaurant, and when the dishwasher stops working, everyone’s responsibilities change.
    This holds true for any job in any field. There are certain intangible responsibilities that employees hold that will never be listed in a job description or discussed in an interview. This blog post from Seth Godin lists just a few of these in the office scenario. The most interesting of which, are the responsibilities that have nothing to do with the job someone has been hired to perform.
    • Add energy to conversation
    • Ask Why
    • Feed The Plants
    • Start a Club
    • Tell a Joke
    • Smile A lot
    All of these contribute to creating a happy and healthy working environment, which is one of the things that doesn’t get enough attention in the contemporary workplace. If the only thing on management’s mind is to increase profit, human beings are not taken into account. Before the robots take over and humans are needed in some capacity to make a business run, employers need to find the best people to keep moral high. I have worked plenty busy Saturday nights over the summer where the temperature has surpassed 100 degrees and all anyone wants to do is go home. If no one puts on a smile and starts to crack jokes in the kitchen, the quality of service will decline and the business will suffer. Intangibles are incredible important to the day to day operations of a business and although they won’t be listed in a job description, every prospective employee should take them into account.

  5. As a society which is only now emerging from its Industrial Age mentality, workers in America are left in this culture of expendability, where at any moment, if they were not able to perform their duty, someone who could perform the job just as well would easily replace them. As mentioned in class, as well as a valuable lesson for anyone, the American education system has conditioned students in a way that has handicapped them from expanding their horizons and forces them to view themselves as replaceable parts to a corporate machine. Now in a day and age in which success in one’s career is dependent on the uniqueness and specialization of the worker, one must do all that he can to pique the interest of prospective employers. An often overlooked aspect of a prospective worker is their personality, a part of themselves which dictates how they conduct themselves around the workplace and in their person-to-person interactions. Employers have seen a pattern in what they do not like in workers and prospective workers, therefore, it is always to one’s benefit to branch out and present the parts of themselves that are unlike anything else had displayed before.
    The list on Seth’s blog is a collection of subtle, seemingly irrelevant and unimportant things, but the items on the list provide a human feel to one’s job description, meaning that there is no way one can be replaced by, quite literally, a robot. More than the Industrial Age, workers are becoming more expendable when artificial intelligence can do their jobs just as well, if not better, and rendering human workers obsolete. To cement one’s job firmly in their possession, they must show that they are irreplaceable and to include a baseball metaphor, have a high WAR, to prove that anyone else could not do what they can do.

  6. Our job descriptions entail more than what we bargain for, but in the end, they are all tasks that need to be fulfilled at the end of the day by someone- such as watering the plants or making sure that the cooler in the office is full of enough water. Most of all, we fail to see the other daily jobs we must be responsible for as we work on a day-to-day basis.
    The best way to be productive at work is to make lists about what you need to be accomplished. As mentioned in the bulleted list, we must let our needs override our wants, and instead of focusing on the least important things on our list, we should focused on which things have the nearest deadlines in order to get them done. Productivity is most efficient when it is properly allocated, which is why we must seek out the best opportunities to achieve total efficiency.
    To spread a positive vibe around the office, the best thing one could do is put their best foot forward and show their kindness towards everyone. Kindness is infectious and can go a long way when it all starts with you. This trait is something that will spread like a wildfire, and the best way to promote a less stressful environment is to recognize everyone’s wants and needs and taking the extra step to be there for your coworkers when they need someone to depend on. In the world we live in currently, we fail to read outside of the lines and to understand others’ emotions. Being aware of other individuals is an incredibly significant role in society, however not many of us do it currently. We are guilty of becoming too caught up in our own troubles and we fail to recognize issues that plague other people. Therefore we must recognize a situation and address it while it is still arising.
    Lastly, following this quirky list will not only improve your environment at work, but will also improve your everyday life. We fail to recognize things outside of ourselves, and if anything the best way to combat this conflict is to notice the different tasks at hand and what can be done to fulfill them.

  7. “Missing from your job description” details creative ways to adjust and improve your work environment. When it comes to work, often your social skills become just as if not more important than your work skills. Someone who may be very talented and efficient as a worker, may lack or struggle to obtain the necessary social skills. This article is for those types of people, outlying several things one can do to increase their sociable activities at work. This also helps alleviate some of the stress and pressure from a normal work environment. Often times, there becomes a buildup of stress or frustration leading to a decline in productive output. Doing things like telling jokes, smiling a lot, and even sparking conversation can improve moral, and ultimately lead to increased productivity. Lastly, following this list can help one stand out at work more than others, actively pursuing a better work environment.

  8. Bosses today are looking for any which way to get the most out of their employees, whether they’re saying that to them or not. It’s these simple little tasks that are mentioned in “Missing from your job description” that it seems today might just be things you’re expected of going into a job. Coming off a summer working my first real internship in a corporate office it was very easy for me to relate to this small article as I really didn’t know what to expect. Being handed a job description with about seven to eight tasks that I would be working on all summer, I feel like some of the things mentioned in this article had a lot more of an impact than the tasks I was asked to do. Things such as “treat customers better than they expect” and “off a co-worker your help before they ask”. I felt like these were two things I continually found myself doing each and every day. I was never trained how to treat the customers that I was speaking with on the phone each day, and I always felt the need to pick up a co-worker when they were slammed. Ultimately, I felt like I had to teach myself to do these things, but also felt they were expected.

    Ultimately the impact that these little things can have on a company can be the reason why a workplace culture is thriving and not dying. “Smiling a lot”, “Highlighting good work from your peers”, and ” bringing new energy to a conversation”, these are the things that managers love to see because it brings a new positive outlook each day. I felt very connected to this article because as I would go down the list I could just picture myself doing these tasks every single day and thinking about the impact that it would have on my department. Yes, these things may not be on a job description and they definitely weren’t on mine, but it’s these things that I will take from job to job that I feel will have a greater impact within the department I am working in.

  9. The article “Missing from Your Job Description” brings up an interesting point that simply doing your job isn’t good enough anymore. In today’s work environment, it is almost expected of individuals to go above and beyond their designated roles. Depending on the culture of the company, you could be expected to be a leader, a team player, an innovator, a trainer, a comedian, or even all of those roles at once while in your job role. Today, many organizations consider work environment of the past selfish and as a result put a large emphasis on being a happy and fun yet productive and innovative work environment. Each company has a different idea of what that environment looks like but each one of the companies refers to it as their culture. Culture has become such an important topic that companies add it to their brand, and promote and recruit based on the fit of candidates into their culture.

    This article gives an insight into understanding what makes up culture. Culture is what you are expected to do beyond your job description to contribute to creating the perfect, supportive, fun, curious, innovative, productive and efficient work environment. It’s that “What did you do extra?” part of your midterm review with your boss. My first internship was seven months long at a worldwide corporate giant. Since this was my first real job and internship I was extremely worried about completing all of my given tasks correctly and in a timely manner. However, what I quickly learned was that while my work was a highly important and a large aspect of my responsibilities, it was not fully the deciding factor of my success at the end of my internship. My manager expected me to think of new ways to help the team, make procedures more efficient, help plan and participate in our department’s events and join various organizations. One of the roles I took on that was not part of my job was President of the Intern and Co-Op Association. For six months I organized weekly board meetings and weekly special topic meeting and with speakers for all of the members. This did not serve as an excuse to put off work, instead I had to work harder to not let my team down, while still finding time for that “extra” part that I was involved in. Being in this position, I provided other interns with the opportunity to learn about various segments of the company and provide networking opportunities between interns and employees of all levels.

    At the end of the day what this article points out is that anyone can do what the job description says, so employers and coworkers want to see what value will you add to the team. Companies want their employees show their leadership and team player qualities which will hopefully result in increased productivity and a pleasant work environment.

  10. In the article, “Missing from your job description”, there is simply a list of tasks that people do daily at their jobs that were not explicitly outlined in their job description when they applied and accepted the job. This article is interesting because it makes note of many little tasks that are overlooked but necessary at a job. The articles tone makes it seem like these are things employees are expected to do in addition to their everyday work without being asked. It has a negative connotation to it, I feel. However, reading this list and thinking about my job and what I do on a daily basis, these items are necessary to make a work environment positive and enjoyable to be in. If we all just operated like robots, showing up to work at 9am, leaving at 5pm, accomplishing our daily tasks and nothing more, what would we really be accomplishing in the end? In order to have a wholesome and enriching experience at a job (which everyone should be experiencing), we need to be constantly working to improve everything around us. Work relationships, our work environment, quality of work, etc. It might not seem like the most important thing to feed the plants or become more organized, but every little thing has an impact on someone around you, whether it be you or not that depends. It is important to at least try to go above and beyond for your company, to show your worth and quality to them by attempting to cut costs, or be helpful to coworkers, to just make a change of some sort. Companies make investments in their employees because they believe they have worth and can contribute something great to their organization, hopefully to make a great improvement.
    Each employee should have a desire to improve themselves and achieve more than they set out to, and to do this there are seemingly miniscule tasks such as the ones on this list which must be done. I don’t believe it is good to become comfortable in a position, humans are naturally inquisitive and want to learn more, so in the workplace they should take initiative and ask questions, learn more through training or merely talking to a coworker in a different department. Collaboration and networking can only help in the long run, and offering a few minutes of your time to help them a few times, could make an impact on them and could lead to other opportunities in the future.
    As stated at the end of this list of tasks, it is easy to outsource work to cheap labor or even a robot, and I believe that statement made the most impact in this article. Each of these tasks are things we as humans should naturally want to do or just subconsciously do every day. It is important to remember that our humanity and genuity are what keeps us in the workforce rather than just robots.

  11. I could not agree with this blog post anymore then I currently do. It lists a checklist of everything that a company expects people to do but most likely have not put it in the job description. The first item is already a big one as it says one needs to add energy to every conversation. Imagine having a conversation with someone but without any energy, it would be like we were just talking to talk and not enjoy each other’s presence. If you were to go on an important business meeting and talk with some of the big time executives that were there with the company and you provided no energy and just sounded dull in the conversation then you would make the company look terrible. Not only does adding energy to a conversation look like you are interested in it but it also provides a spark and keeps the conversation going longer and stronger.
    Another item that was on the list that is not usually on a job description that struck me was leave things more organized than you found them. I have personally always been taught to leave a place cleaner then when I walked in. Anytime that you are in work you should always do your best to keep your area cleaner then when you walked in that day. Not only does a messy area show that you are possibly a little gross, it also shows that you have no care in what you do. Making a place look clean goes a long way. For example, just the other week Army West Point and Oklahoma University played each other in football. It was a hard fought game that found Army losing a tough one in overtime. Instead of just leaving and cleaning the place a little, Army went above and beyond and left the place cleaner then what Oklahoma had it at for them when they showed up. Oklahoma was so impressed that they made sure to let the world know what Army did by posting it on social media everywhere. Now think about it from the other perspective, what if Army left the place a mess because they lost and just did not feel like cleaning up. Oklahoma could have posted about it once again and let everyone know that Army likes to keep things messy. If this happened then maybe teams would not be so inclined to play Army as much over something so little as this. Who knows if it would have went this far, but it still goes to show that little things like having energy in a conversation and keeping a place cleaner then how you found it can go a long way and really show the type of person that you are.

  12. When you apply for any job, there is always a job description that comes along with a list of your expected day to day duties you will be performing on the job. For most jobs, I would say that only a couple of things are really listed there, but really there are a whole lot of other things you’ll be expected to be doing on a day to day or week to week basis that is not in your job description. This brief blog outlines some example ones for someone that might be working in an office type setting, but really, a list like this one could be made up for almost every job out there. Now many of these additional things one is expected to do while at work are actual physical things to do, and then some of them fall more on the social level. For instance, having a smile on your face, and keeping up a good mood while dealing with hundreds of customers during a weekend while working a cash register, is not a physical task, but is something one has to do in order be successful at work and keep up a healthy work environment. Another example is the boatload of extra hours of work that teachers put in at home after hours, grading and doing paperwork, it’s not technically “required” to be working at home, but in order to keep up with everything, most teachers need to spend a lot of time working at home as well. I personally found this list of extra expected work tasks not on a job description to be amusing and also very true. I hear about and see all of the extra things that go into my parents jobs, my mom is a teacher, and my dad works in an office, and I see various extra things I have to do as well working as a cashier. While all of these extra things that come with every job one could do, may not technically be on one’s job description, they are a necessity to be able to keep the work environment running properly.

  13. As young college business students strive to refine oneself to be efficient and well qualified for the job market. We tend to put stress and pressure on oneself. However, we also tend to forget the little details that can make us shine in the work area. Seth has a few tips that people tend to forget which is information on how to organized and relaxed within the office. It creates a nice, productive, and well-coordinated workflow. It is the ideal work behavior that every employee and employer strives for and it is something that I would like to learn and attain for myself.
    Seth have very helpful tips such as offer to help co-workers before they ask, this idea I had never thought about. When I read this, I knew it was something that should always be done. You need to take the initiative to help your co-worker before they ask you, they can depend on you. You can create trusts between your co-workers in the office, it drastically increases the workplace and productivity. It also makes work relaxing and less stressful as you can converse with others about work and your stress. Being helpful and taking the first initiative shows a great characteristic in an employee that many tend to overlook. I really appreciate this tip because one’s action can speak louder than words. Helping people before they say anything will result in happiness and trust.
    Seth also gives points on how to make the workplace relaxing for each other. For example, tell a joke at no one’s expense. Telling jokes improves happiness in the work area, it relieves stress and eases the mind. The office can be one of the most stressful areas that can cause a lot of unhappiness and health issues. That is why cracking a joke will elevate all that burden and stress. It will surely improve productivity and make the office a very relaxed. It will create an easy work flow that many employees should strive for as it is very helpful.
    Many offices are very serious and do not take jokes and other small details seriously. I believe if they neglect such tips from Seth, they are impeding productive behavior from the employees. It will delay their productivity and will destroy their behavior. More employees should consider their employees well being and happiness in the work area because if they can improve such behavior then they can drastically enhance work efficiency.
    I encourage more of my peers and many employers to read Seth’s blog on helpful tips that are often overlooked or disregarded as useless in the work environment. It will improve one’s work behavior and production. This blog has taught me little can go a long way when creating efficiency and a relaxed workplace.

  14. In the article, “Missing from your job description,” from Seth’s Blog, the author explains that in any occupation, you will need to complete tasks that are not directly written in your job description, to keep this aforementioned job. These tasks may seem out of the ordinary, but are somewhat crucial in keeping a god image of yourself, and allowing the company to prosper. The blog states, “Now that it’s easier than ever to outsource a job to someone cheaper (or a robot) there needs to be a really good reason for someone to be in the office” (Godin 22). If one does not make themselves unique, and bring something else to the table then their preset tasks, then they may lose their jobs, as the job market is an intense, fast paced, and ever changing market. There are dozens of others who can complete the job tasks that you have to do, but this article questions what else can you bring to the table, to make yourself stand out. I currently work at a fast casual restaurant as a line cook. My job description says that I make food and serve it to customers. However, whenever I am working, there are so many other tasks that I accomplish. I make sure everything is clean and well stocked. I always make an effort to ask a customer about their day, to put a smile on their faces. I even have helped my fellow employees talk through personal situations when they were having a rough day. Not only does doing things that are not on your job description make you a more valued employee, but it also helps you build relationships in the workplace, and gives you pride when you leave at the end of the day. I have worked at my current company for a year, and am quite aware that my managers are aware of the extra things I do for the company. Due to this, I see myself getting more opportunities in the workplace, and moving higher up in the ranks of the company. I recently discussed with my manager the possibility of becoming a trainer, and I am getting many more hours than I did when I only followed my preset job description. If I can complete tasks off of my job description in a small business, I cannot wait to see the possibilities of change when I eventually acquire a more permanent occupation. My goal in life is to do the best that I can in anything I pursue, but also to build constant relationships and form connections, in order to become the best that I can. I truly believe that the best way to do this is to do things that are not expected of you, but will help your fellow employees and the company as a whole. In other words, not only will completing the aforementioned tasks allow you to keep your current job, but it will also allow you to build relationships, and help the company as a whole. This article was extremely pertinent to today’s job market, and I will try to utilize some of the ideas mentioned in my own workplace.

  15. I found the article Missing From Your Job Description to be humorous, uplifting, and completely relatable. My sophomore year of college I was lucky enough to get a job part-time at a local insurance company (whom I will not name) and although I am very grateful for the job, and still work there today, this desk job in which I sit at a cubicle for hours on end is simply not the life I envisioned for myself. While I know that I will not be stuck with the job for the rest of my life, unless I choose to be, I try to make it a positive experience for me to go to work everyday because the opportunity this job has provided me has been tremendous and I plan to work there until I find full-time employment after I graduate.
    While I was reading this article I noticed a few points that I acknowledge I do at work currently in order to make my time there more enjoyable, and there are a few points I think would be helpful for me to start implementing. I always try to add energy to conversations, encourage curiosity, and smile. Although my job takes place entirely on the phone and computer, a smile on your face translates to a happy and energetic voice that customers can hear on the other end of the line. This creates not only a positive customer experience, but it sets the tone for my down on the phone, in the workplace, and when I go home. I do my best to treat customers better than they expect, trying to go above and beyond for them and when a person calls asking informed questions, patience, and understanding, representatives like me are willing to go the extra miles to help them out.
    Some things I think I can improve on at work in order to create a more positive work environment is to spent more time acknowledging good work from my peers, and getting better at my job through requesting more training. Since I only work part-time, the limited hours makes it more difficult to get in a rhythm of correct ways to handle conversations and limits the knowledge you have on calls that you don’t get very often. Requesting more training will not only look good to my boss, but I think it will benefit the company and myself.
    Being a customer service representative is much more than listening to complaint calls, the list of things “missing from your job description,” says a lot about the person and worker that you are. I will definitely be implementing some of the items into my workday routine and continue to do some of the items already.

  16. Every job that you work for will have a different job description because the job description caters to the needs of the company. Some job descriptions will be have a broad range of things and go into detail of the job at hand. Others may be very vague and only give you a general idea of what needs to be done. There are a few things that are obvious that might be missing from the job description. This could be to add energy to conversations, to ask questions, or to cut costs. An employee should be enthusiastic about their job and should be willing to help the company in any way that they can.
    There are also some not so obvious things that could be excluded from the job description. For starters, the employer could want you to make a new product or service that people want. This could be for the benefit of the company or to the benefit of the employees. Another example that this article mentioned is to start a club. I do not agree with this because work and social life should be separated. Overall, job descriptions can be give a good idea of what the job entitles but they can also be very vague. When applying for a job, the employee should be prepared for anything that the employer may ask.

  17. This blog brings up important qualities and considerations related to maintaining strong interpersonal skills in any work environment. One point on the list that resonated with me was to “offer help to co-workers before they ask”. The only input that I might add to this point is to make sure that you are managing your tasks efficiently and effectively first, and to also understand your limitations so that it will not be affecting the quality of your own work. Upon evaluating your ability to take on additional tasks, I believe that helping your co-workers without them prompting you beforehand demonstrates to managers/senior management that not only can you multitask, but also shows them that you are taking initiative/being proactive, which reflects positively on your overall role on the team. Doing so can strengthen your working relationship and trust with other team members as well.

    Another relatable point in this blog is “find other great employees to join the team”. Last year around this time when I was planning my exit from my internship at a public accounting firm, a managing partner asked me if I knew anybody that would be interested in assuming my role. I had a friend who was very eager to gain his first public accounting experience, and I understood the difficulty of “getting the foot in the door”. The next day, I gave the managing partner his resume and advocated on behalf of my friend’s academic and technical abilities. Sure enough, the same week my friend was hired and the five-month internship worked very well for him, as he gained valuable skill sets related to both tax and audit. To my general knowledge, the company also benefited from his contributions and work ethic during busy-season.

  18. Seth’s Blog, as usual, makes some great points in this post in just a few succinct bullets. I want to expand on a few of the items mentioned in the blog as missing from work duties. First overall, the blog highlights that doing a job well goes far beyond the completion of the finite duties stated in a job description. Most of the qualities and tips the blog mentions have to do with soft skills, something which can often be lost in the workplace. Bringing the right attitude and interpersonal skills to the office can really go a long way, which is what this Seth’s Blog post is trying to get across.

    The first point in Seth’s Blog I would like to expand on is “offer to help coworkers before they ask”. This touches on the concept of initiative, something which flows though this blog post. Other points such as “feed the plants” and “find other great employees to join the team” essentially say the same thing. No matter the job or the firm, I have learned though my internship experience that taking the extra step is key. Taking the extra step is important but like in the cases above this also ties into making lasting process improvements where one works. Taking the extra steps to make lasting change is an important aspect of a job well done.

    I also liked the blog’s point to “Invent a moment of silliness”. Although this might be a little more difficult as someone who is not ranking, these silly moments help to break up the day. We may feel like pegs or robots in a system in our jobs at times, so people really value coworkers that help to add some humor to the day. This ties into the blog’s call to “smile a lot.” Although small, like jokes a smile can go a long way in the office. Companies are looking for people that both bring skills and are personable. Getting through interviews to a job offer without a smile can be quite difficult. Just the right amount of humor goes a long way.

  19. This article, although short, was very insightful. All of these items on the checklist seem like something that does not need to be said, but in reality very little people think about these things never mind do them. I believe that social media has made us less social people in the real world. Since we have less face-to-face interaction, we are slowly coming away from being able to create close-knit work environments and instead end up with these awkward and impersonal ones. This plays a part in how people in non-specialized jobs become replaceable. That is where this list comes in handy, people in my generation need to learn how to utilize these skills in an everyday work environment so they can stand out and thrive in their jobs. The most helpful tip that I noticed on here would be “Get smarter at your job through training or books.” This tip is important because anybody can simply do the job that they were hired and trained for, but if you go above and beyond and learn more about the job than the company even taught you, then not only will you be more efficient at your position, you will become in-disposable to the company. Even skills like smiling more can go a long way, I have seen this in my own work experience. Little things like having a good attitude and always being helpful will not only make everybody like you, it will make your peers respect you, which is helpful if you get promoted or move up within the company. Having good social skills and consideration can really differentiate you from any competition when it comes to getting hired from a job as well. Overall, this is a good article to read at any point in your career, no matter what job you have, just as a reminder to go above and beyond.

  20. The article, “Missing from Your Job Description” tells me that just doing what you are told to do is not going to get you to places that a worker may desire. With most jobs being so competitive it is pivotal that an employee goes above and beyond on what it is expected out of them. The manager will not say to do extra but in the employee’s mind it is crucial to always think of ways how they can go beyond what the norm is. Everyone should expect to try to be a leader, innovator, and a hard-working individual. Being average is not good enough, you must have ways to improve your work whether it is offering an idea, enjoy coming in to work, and bringing the highest productivity you can bring in your work. Being able to help other workers out, might not seem much upfront but will help a worker out in the future. It will build trust, show that you are willing to educate others on how the company’s culture is, and prove that you are hard working and wanting to provide the company with success. Being able to connect with other workers is important in my view. It allows for increased engagement and loyalty. Quality work relationships help build company culture that shows respect, loyalty, and trust. Workers with positive relationships with other employees become more dedicated and motivated to perform there best at there job.
    The one job description that Seth pointed out that was important and relatable to me was to treat customers and clients better than they expect. I worked in many customer service jobs and my goal was to do whatever I can to make them happy. I worked at TD Bank as a Teller and our goal was not just to do what they came in for but to build a relationship with them as well. To do that, I always asked them questions such as “How was your day”, or “What’s going on” and I would use their answers to sell a product or service we offer to help them out. This not only helps build customer loyalty, but it allows the employee to connect with the customer on a personal level. It is always important to treat customers on what there need is but it also crucial to go beyond and build a relationship with them so they can continue to use the service that the company is providing. People want to have a realization that they are wanted and enjoy the services that any given company provides. It is important to receive feedback as well from the customer or client. Therefore, every employee should educate themselves on ways to improve the job description. It is critical in this day an age to build trust, loyalty, and confidence with other workers and customers to get the best out of them. Creating a relationship with workers and customers will help the company run smoothly and effectively.

  21. Seth’s blog definitely has good points that can be risen in actual job descriptions. Nobody really looks at each job they’ve had and seen that the items listed in the checklist is something every job requires. In reality, nobody thinks about the questions that are asked during an interview that pertains to this checklist as well. For example, the question “what do you consider to be your weaknesses?” is a question that is frequently asked at a interview. Everytime I am asked this, I say that I should smile more; I’m always okay, never mad, but my face doesn’t show it when I’m talking to other people.
    A few things that I do not agree with on this checklist are feed the plants, organize a bookshelf, and start a club. For feeding the plants, a lot of people do not have knowledge on gardening so this point is irrelevant when we’re discussing job descriptions. Usually janitors take care of this subject because this point is in the job description, but for somebody who works behind a desk in a cubical wouldn’t touch a plant. Organizing a bookshelf should not be part of a job description description either. If people touch things that are on a bookshelf, shouldn’t they put things back they way they were? It’d be much easy for the bookshelf to stay organized if people would put things back the way they were; even if gets messed up in the process, the employee should still be considerate and organize it back to the way it was. Lastly, for starting a club, it takes extra budgeting and costs to form. On the checklist, one of the points made was cut costs, but nobody can do that if someone if trying to create a club. A club consists of activities that requires money to be spent, and nobody wants to spend money out of pocket. Also, the company wouldn’t want to fund a club because it’s considered an extra expense.
    I agree with most of the points presented in the checklist, but the points I believe should definitely be in job descriptions are add energy to every conversation, treat customers better than they expect, and smile a lot. Adding energy to a conversation will definitely brighten up the mood of the person and the conversation itself, whether it’s with a customer or employee. It definitely gives better networking opportunities and relationships within a workplace. Every job is customer service based, so if the energy is positive, then the customer will react positively and there would be no conflicts. This relates with point of treating customers better than they expect. Treating customers better than they expect helps the company. The customer would be willing to continue shopping or working with a company when they are satisfied with the person who’s helping them. For example, I used to Wendy’s and there is a survey that customers can fill out online when they are satisfied or dissatisfied for the service provided. My name was always on the website because when you treat the customer the way you want to be treated, you treat them better to get the same results back! For the point of smiling more, it goes a long way. Everybody looks so upset or angry at work. If you don’t like the job then quit; there’s plenty jobs in the world that might satisfy what you’re looking for in your career.

  22. With the light humor “Missing From Your Job Description” adds, it does also send a very deep message. Working in an office can seem very dull and make one’s overall mood very drained when going to work. But with bringing some good feedback and energy into the office, all of that can be turned around and going to work can actually be pleasant. Also, as an employee one should go above and beyond what their coworker asks of them. If you just do what you are asked, you can be seen as simple. But if you choose to go beyond the task for your coworker, you may even be praised for it.

    Relating and making that interaction with your coworkers is extremely important. It is not pleasant to go into work everyday to be surrounded by people that you do not talk to for 8+ hours. Making the connections with your fellow colleagues at the water cooler or going out with a group for lunch breaks helps to ease the feeling of being at work all day. If anything, by connecting with them, you may learn that you guys have something in common or you both have been feeling the same way. A simple “good morning” or “how has your day been so far” can be the start to a good co worker relationship, and maybe even a friendship. The points Seth listed such as smile a lot, tell a joke at no one’s expense, highlight good work from your peers, and invent a moment of silliness are all ways to help lighten the overall mood at work and make work more enjoyable.

    Another way to get on your boss’ good side is by doing things you aren’t quite asked to do just because you wanted to. For example, Seth lists organize the bookshelf, cut costs, feed the plans, leave things more organized than you found them, etc. These are all things that your boss will notice that you did and appreciate, which could lead to you being a lead in his or her mind when the next upcoming raise or promotion is approaching. Becoming better at your job is another way to get noticed. Sure, you can be good at your job now. But, there is always something that can be perfected or something that can be learned. Training, computer programs, and books are all helpful ways to get this started. If your boss also notices that you are involving yourself in these activities to become better at your job, that’s only more reason for more praises to come your way. Working in an office can be extremely dull and draining. However, it is up to you as an employee if you want to keep it dull or if you want to change your attitude and make it more of an enjoyable experience.

  23. This article was great for me to read because I will be starting my internship this summer and I feel that these are tips that will help any employee stand out to their employers. One of the tips that stood out to me was to “ask why.” I am currently taking Marketing Web Analytics this semester and learning to analyze data from e-commerce sites and generate reports based on the data collected. Often times, we are able to spot trends in the data, however, every now and then we will see instances where they was a large increase in sales or a large decrease in sales. Our professor constantly reminds us to ask why this could be and try to find out the reason before we create our report. Business/data analysts will often be faced with a similar situation and, almost always, the first question the boss will ask is “why,” so it is important to be prepared with an answer. The next tip that I felt was important was to “treat customers better than expected.” Often times employees will do just what they have to do when it comes to customer service, however that is just what the customer expects. I’m sure the customer will be appreciate of this, but if the employee goes above and beyond and does a little something extra to make the customer happy, they will be sure to remember their experience at the company. This will be what brings the customer back to the company and also the customer may feel more inclined to share their experience with friends/family and recommend the company to them. This will help your company tremendously by bringing in more revenue which will make your employers very happy. The last tip that I think was helpful was to “get smarter at your job through books and training.” Everyday the world is changing and new technology and new ideas are constantly being introduced into the workplace. This means that there is always room to improve and learn more at any job. Taking the time out to read books on your field of work or attend training classes will be what sets you apart from the rest of the employees. In my experience working at Ulta Beauty, we always had some type of training when new makeup or skin care was introduced and I would try to attend all of them to learn as much as I can. By doing this, I was able to help customers by providing more information about a specific product or making the best recommendation for them. That is why I feel it is important for employees in any industry to always want to learn more and stay up to date with the constant changes.

  24. A common saying that I believe perpetuates conformity, assimilation, and inflexibility within the workplace is “if it ain’t broke, don’t fix it.” Without new challenges or tasks, the workday becomes boring and monotonous; the opportunity to progress and grow as an individual is lost to comfortability in the current role one sits in. The real challenge, then, is to push oneself out of the established comfort zone by going beyond the required tasks of one’s job description. In the past, the traditional view of a “good employee” may have been an individual who got their work done on time and successfully completed all of their assignments– this is a flawed way of thinking. Workplace expectations have shifted towards viewing a “good employee” as one who fits the previously mentioned description plus more. Seth’s Blog gives several examples on the comprehensive list of employee responsibilities, such as treating customers better than they expected and highlighting good work from peers. More likely than not, a customer service position will require the respectful service of customers and teamwork skills; I appreciate that Seth’s Blog mentions these implicit job requirements to demonstrate how one is expected to go beyond what is explicitly stated in the job description. It is no longer enough to do the bare minimum, and I can attest to the fact that managers (as well as customers) notice when an employee puts additional effort into their role.

    The new role of the employee has shifted from meeting the basic job requirements to extending further and taking on responsibilities as they are extended. In my personal experience, this has led to me becoming extremely overwhelmed as more and more tasks and expectations piled up on my shoulders, just to be paid nine dollars an hour. I often complained that the work I was doing was above my pay grade and not my responsibility; what I had failed to consider, though, was the why behind the new assignments. I decided to reframe the situation to reflect the idea that my managers presented me with these responsibilities because I had demonstrated that I was a capable and trusted employee. Reflecting back on the situation three years later, I appreciate the skills I gained from my new tasks that my managers believed in me.

    The final sentence of the Seth’s Blog article warns about the danger of becoming obsolete in a fast-paced world– the consequence being replacement. I can confidently say that the introduction of new technology has disrupted almost every industry on a global basis, either by improving current methods or creating new, more efficient methods to replace the old ones. The looming possibility that robots could replace the human workforce seems to be creeping towards reality, especially with new data applications and artificial intelligence spreading into the market. This understanding is all the more reason to go beyond the job description to create some sort of benefit to remaining on the staff. If a new technology can perform the same bare-minimum tasks as an employee for half the cost, the employee is most likely going to lose their job; by going above and beyond in the workplace, an employee demonstrates that they are an asset rather than an expense. Seth’s Blog specifically mentions adding energy to the conversation, inventing a moment of silliness, and smiling a lot as some of the additional tasks of an employee. The tasks that emphasize human connection cannot be easily duped with artificial intelligence, which may help safeguard a job in the case of robot replacement. Going beyond the explicit job description doesn’t necessarily require a lot of effort, but it absolutely makes a noticeable difference in the quality of service and work put out by the employee. It is imperative that an employee recognizes the benefit of performing these additional tasks in order to improve their chances of remaining relevant in the workplace.

Leave a Reply

Your email address will not be published. Required fields are marked *