How Americans Really Feel About Facebook, Apple, And More

from The Verge

This year marked a sea change in our attitude toward tech’s largest players — and not for the better. Facebook, with a user base twice the size of the Western Hemisphere, seems to be in the midst of an identity crisis: CEO Mark Zuckerberg spent much of 2017 on a national tour that The New York Times billed as a “real-world education.” Meanwhile, the platform has become embroiled in a national debate that started with fake news and has evolved into an investigation into how the Russian government weaponized the network to influence the 2016 presidential election. Next week, the company will be brought to testify in front of Congress on the matter.

Amazon made considerable headway in its quest to serve every part of our lives, from acquiring Whole Foods this summer to rolling out a plan to get keys to our front doors just this week. Apple continues to amass a vast reserve last valued at $260 billion, but its top-tier devices have lost their luster, and it’s been years since the company released a truly game-changing product. Twitter has come under increased scrutiny for harassment and bot armies of nefarious origin, which may explain its tepid user base growth despite becoming the new unofficial platform for American politics. And there’s a growing sense, underlined by this summer’s $2.7 billion EU antitrust ruling against Google, that the entire cabal of big tech companies have turned the corner from friendly giants to insidious monopolies.

We wanted to know how you felt about these companies. So late last month, The Vergepartnered with Reticle Research to conduct a wide-ranging survey on the public’s attitude toward some of the biggest names in tech. This is the first in what will be a series of semi-annual Verge studies tracking the public’s attitude toward the companies we’re increasingly dependent on.

More here.

Posted in Technology and tagged , , , .


  1. In today’s world Big tech companies play a pivotal role in American’s everyday lives. From social media giants like Facebook and twitter to other tech companies like Amazon and Apple, you really can’t escape technology. The use of smartphones makes connecting to these entities a lot easier. The question that rises is, do we feel this is an okay adaptation of our society. In some aspects yes, I feel becoming technologically advanced is a great thing for Americans to be, but it all comes with responsibility. For example, I feel that it is Facebooks responsibility to flag and delete any post that pose a threat to society. I also feel parents as well as teachers should instill cyber responsibility to youth at a young age, considering they will be growing up and living in a world that is technology driven. I personally feel that my generation is too invested in technology. Reading that more people trust Facebook rather than google was an utter shock to me. I feel that where many problems stem from. The fact that people get their news from Facebook where anyone can post anything without any credentials is a scary thing and the fact that people sometimes believe these posts is even scarier. Don’t get me wrong I am a huge tech advocate, but I also know that too much of a good thing can lead to negative consequences. Amazon has started to take over brick and mortar stores in the efforts to transition them into an online marketplace. While some deem this as a problem, I see this as a company’s efforts to give the market what they want. Society today is becoming more and more digital whether people like it or not they must adapt.
    Smartphones are a driving force in the technology craze happening all over the world. With a world of information right at your fingertips it can sometimes be addicting to keep clicking, tapping, and swiping trying to uncover more information that for some reason we all crave. I feel like big tech companies see societies love for information and act on it by making information easier to get as well as more attractive to the user. I feel like this is where people get annoyed with tech companies, because some people are becoming addicted to their phones and it is becoming a problem in society especially with the youth. Since these tech companies are trying to appeal to the market they are offending people in the process.

  2. There is no doubt that the big five tech companies play a considerable role in our daily lives. Google, Amazon, Facebook, Apple and Microsoft’s presence in pretty much anything we do each day is constantly increasing and although this panorama has many advantages, especially regarding convenience and facilities, which make our daily tasks easier to perform, I won’t deny that. However, their presence is stretching way beyond ordering stuff online, sending e-mails and looking for content on the web, and designing new smartphones. Tech companies, especially those five ones are gathering data and information about what we are doing on the web all the time, and they end up with a huge amount of stuff. Some examples are our localization, what we are searching, whom we are connecting and speaking with, and many other stuff, which summed give them more information about us, than perhaps, ourselves know about us. In the beginning, when these innovations were coming into the market, people thought they were amazing, and had good intentions by involving themselves in all activities someone performs daily, however, as time passes, the real motivation for those companies to develop these gadgets, besides making money on selling them, obviously, is collecting all the information they can about us in order to sell more stuff which we would like. Still, the most valuable asset for them is our data, which is a market worth billions of dollars, and they sell them to other companies, which would develop products for us to buy. Amazon, Facebook and Google know more about us than our families, we aren’t able to hide anything from them. Why? Let’s make an analogy. When someone is embarrassed about asking something to their families, or needs some advice and doesn’t want to ask nobody. Who they would turn to? The always available and reliable Google, who in seconds will give them the most accurate response, however, that doubt you want nobody to know, is known by one of the largest tech companies out there, which can outsource and sell this information to other companies. Suddenly, everywhere you look on the internet has something related to that thing you didn’t want nobody to know. Next time, better ask someone you trust, because this companies are not.

  3. Avans Rophe Beaubrun
    Professor O’Sullivan-Gavin
    Social & Legal Environment of Business
    March 9, 2018

    Blog Post

    For this week’s assignment I read an article published by The Verge titled, “How Americans Really Feel About Facebook, Apple, and More”. Companies such as Twitter, Facebook and many more are rapidly becoming reliable news sources for many individuals today. Noted in the article is the investigation of the Russian government where many felt the government used the network to influence the 2016 presidential election. In fact, Facebook is going to testify in front of Congress on the matter. Although interesting, I also found this very concerning and problematic because people are no longer relying on newspapers and other creditable news websites to receive updates.

  4. In today’s society, the ever-growing social media services and e-commerce services are becoming integral to our everyday lives. When the Internet was started to gain momentum as a revolutionary computer system, Google was developed and has since became one of the most profitable companies in history. Then, the first major social network to gain instant fame overnight was MySpace in the mid 2000’s. Afterwards, services such as Facebook, Twitter, and Amazon became world famous, with hundreds of millions of users logging into and using this services daily. However, one of the biggest issues starting to arise is how secure are these websites and how much can a person trust them. In the more recent news, an investigation has been opened up over allegations that the Russian government has utilized social media to sway the 2016 U.S. Presidential electioIn this news article, three writers for the online news service, The Verge, teamed up with Reticle Research, a organization dedicated on doing data analysis and trends for businesses in order to help them improve. This group wanted to find information on how people reacted to online services. Although many of the results were fairly predictable, they were also very astounding. In the first study, there was a shocking discovery. When people were asked, 57% of people said that they greatly trust their banks. However, people were more likely to trust their social media account more. The reason I think this is being is due to the fact that people are more trusting of things they use daily, like Facebook or Instagram, rather than a service they mildly use, like accessing their bank accounts. I also think the reliability of the service plays into how much a person trust online networks more then their bank. In most of the studies, many of the topics of the questions that were asked were basically geared to how much social media plays into their everyday lives. For example, in the study, about 97% of the people questioned relied more on using Google then any other websites and would be greatly affected if the service were to shutdown. This could also be reflected in that 95% of people greatly using the service and are comfortable using it in the next study. In the last few studies, the research organization conducted their main purpose of using social media and how safe they felt using it. In most of the studies, more than 75% of people use social media as a way to connect to and talk to people online. In most cases, it would be their friends and family or work related. This proves that social media is playing a big role into becoming a convenient way to reach out to people not only domestically, but internationally in a matter of seconds.
    In my personal opinion, I believe that social media, for the most part, is a very secure. In my perspective, I have used many of these services that were used in this survey and I am consider these services very reliable. In my experience, as well, many of these services did not pose a threat or made me feel a breach or lack of privacy when using these services.

  5. Social media plays a big role in our life, and there is not a person I meet who doesn’t have either Facebook, Instagram, Twitter, etc. Social media is used in daily life, and not just for social purposes, but also for business purposes. It is used to promote business, and advocate for others. Another place that where social media plays a huge role in is in politics. We are kept updated to the latest news revolving Trump and his presidency. In this case, Facebook and Twitter have been at the top regarding the political issues that are current. They are sources we rely on and we believe the news that is posted there.
    According to the statistics and studies made, Amazon topped other companies. This personally did not surprise me, because everyone seems to trust Amazon like it’s their bank account. This is because they don’t think about the risk factors that come with it. We don’t think about it because as long as we get the items we ordered, we are fine with the company having our personal information.
    Knowing that big companies like Facebook and Twitter and Amazon have my personal information does not settle well with me. It is apparent as to why we cannot trust some companies, like Facebook, because anything that is shared on social media can be reposted and set on stone in the Internet forever. As for Amazon, it seems trustworthy as of now, and that is mainly because I get what I ask for. As long as my card doesn’t get hacked, and I receive the packages I pay for, I am a happy person.
    This article was accurate regarding the opinions that people have about different social medias.

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